Strategic Policing Partner

About Police Digital Service

To protect people from harm in our rapidly changing world, police services must not only keep up with technology and business changes but develop capabilities and ways of working that will enable them to adapt to and deal with the complexity of modern criminality.

Police Digital Service strives to be the go-to partner for technology developments and programmes across UK policing. Our team provides technical advice and delivers services to help policing and law enforcement organisations across the UK prioritise and focus on technology efforts.

Our vision is to support UK policing to keep people safe, get more from technology investments and make better use of public money, and we’re always on the lookout for great talent to help us achieve this.

Our Values are:

• We value People
• We do the right thing
• We are innovative
• We are one Team
• We are proud and passionate

You can find out more here:
Benefits – Police Digital Service (pds.police.uk)

Key Responsibilities

Priority Project Deployment

• To remain responsive to supporting on-demand projects, programmes or initiatives across the policing DDAT landscape for both local and national policing

Relationship Managers

• Build relationships and credibility with senior leadership, stakeholders, and elected members, effectively communicating and managing expectations.
• Act as an ambassador and representative for PDS on any deployment or exercise

Customer Success

• Act as an overall escalation point for complex customer issues, ensuring they are resolved effectively.
• Identify opportunities to improve customer outcomes and support local, regional, and national capabilities through tailored solutions.
• Enhance customer satisfaction and accelerate value realisation.

What you need to succeed in the role

Essential:

• Extensive experience in a senior leadership role in policing.
• Experience of developing and executing strategic plans that deliver measurable results.
• Proven track record in customer success, stakeholder engagement, and partnership management.
• Proven and significant experience in leading and assuring large-scale transformation initiatives.
• Knowledge of digital transformation and data-driven decision-making.
• Experience of delivering digital transformational change.

Desirable:

• Experience of working with national policing bodies and/or multi-force collaborations (e.g., NPCC portfolios, regional collaborations, Home Office).
• Commercial and supplier management experience, including developing requirements, shaping procurements, and managing third-party delivery.
• Understanding of information management, data standards, and interoperability challenges in policing and law enforcement.

Diversity, equity and inclusion

We are committed to equal opportunities for all and will not discriminate on any grounds. We encourage applications from people from the widest possible span of experience. All applicants will be considered without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, parental status, nationality, neurodiversity or disability status.

Working Arrangements

This is a remote role with occasional national travel to attend meetings as required.

All applicants must be eligible to undergo NPPV3 (Non Police Personnel Vetting Level 3) and SC vetting clearances. Successful applicants will require NPPV3 clearance to have been cleared before starting with PDS. 

Please note, we may choose to close the advert early if we receive a high volume of applications for this role so please endeavour to complete your application as soon as possible

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